For those of you not keeping count (I’m not sure why you wouldn’t be; this event is sure to please!), we are just a mere 2 weeks away from the conference. We have already seen a few biographies of the powerful list of presenters for the conference; however, let’s take a look at the Temple crew, presenting on the pathway of a transfer student.
Dan Gilbert, Madeleine DeBot and Carly Salvadore are all professional Academic Advisors at the College of Education at Temple University. Under the direction of Janet Distel, Director for Undergraduate Academic and Student Affairs, they and other members of the Undergraduate Student team have worked to streamline and improve the transfer student process with the goal of making the student experience as transparent, comprehensible, and seamless as possible. Some solutions are big picture (i.e. articulation agreements), while others are as simple as periodically emailing students from the time they make their deposit to the University until they attend the Orientation Advising. This allows a continuous line of communication to the students so they know what to expect at each event. For instance, one email will outline what essential items to bring to their orientations (i.e. transcripts, course syllabi), as those items will allow us to assist them better when registering for a full schedule of needed classes on the day of their orientation advising sessions.
We know that retaining a student begins from the moment that student makes his or her deposit, so we have identified issues and solutions on both the macro and micro levels: everything from taking lead roles in drafting transfer articulation agreements with community colleges, to forming strong relationships with key departments and faculty to creating Google docs and spreadsheets that allow for easier tracking of syllabi needing reviews and transcripts yet to be received. All efforts are aimed at offering all transfer students the same high level of service while also approaching each student as an individual with specific needs, challenges, and goals that need to be supported. Essentially, as a group, we continue to identify the potholes and speed bumps and to then create solutions to make the road ahead smoother!
Our hope for this presentation is to share our specific solutions to challenges, but to universalize those solutions in such a way that any advising unit could tweak and adjust as needed to meet their own administrative and student needs.
As a transfer counselor myself, I am looking forward to hearing about the insights this group has to offer! Anything to make the pathway of a transfer student smoother is music to many people’s ears.